FAQs

Common reasons for your trash not being collected may include, cross contamination or simply setting your trash out after the truck has gone by. Route drivers will periodically inspect recycling [blue] carts to ensure that the recyclables are not contaminated with other trash. Items such as green waste, construction debris or dirty diapers are examples of waste that can contaminate the blue cart of recyclables. Trash carts, [gray], that have not been picked up could have been related to having heavy or large construction debris sticking out of the cart.

Yes, A second cart is available at an additional charge.

If you generate less waste than many other families, then you can set your cart out only when it's full.

Not at this time. But, the new carts are very easy to maneuver and are well balanced for moving to and from your home to the curb.

The City offers free bulky waste collection. Just give our office a call and we will schedule the pickup of this bulky waste. This includes appliances, furniture, or tires.

If you have more cardboard that can fit into your blue recycle cart, then you can call our offices and order a special pickup. Contact 329-5030 or 327-SAVE to schedule a pickup.

You can also review the recycling section on the website here: or call our offices and we'll send out printed information.

If you live in a single family dwelling just give us a call or email us and we’ll have containers delivered to you.

Green waste collection is provided to all residences. Place your green waste into the 32 gallon trash cans. No bags can be collected as the processor cannot handle bags. Bundles will be collected and recycled, however they need to be tied in approximate 2' x 4' bundles.

No. Green waste must be loose in the 32 gallon trash cans or tied into 2' by 4' bundles. The waste is taken directly to a composting facility in bulk and cannot be contaminated with plastic bags.

Yes. The City of Desert Hot Spring has directed DVD to clean up the community which includes the program of providing uniform containers along each residential street.

Cactus is our Green Waste exception. Because uncovered cactus needles can be prone to displacement, we advise customers to place cactus in a paper grocery bag or in a double plastic bag and place it with your regular trash on your regular collection day. Please do not place loose cactus inside the trash can and do not dispose of in the green waste or recycling containers.

The City of Desert Hot Springs must divert 50% of their waste from the landfill. In order to do this, the City must recycle more. Larger recycle carts encourage more recycling. Residents will be surprised of how much of their waste is actually recyclable. See the list of acceptable recyclable items.

Yes, Just call our offices for a delivery. An additional charge may apply.